
Your website is often one of the first places a potential customer will go to find out about your business. Over the years, we have helped businesses across Botswana build and improve their websites, and we have seen that a good business website does not need to be complicated, it just needs to give visitors the right information clearly.
Here are five things every Botswana business should have on its website.
Visitors should understand within a few seconds what the business does and what you offer.
Your homepage should make this clear without requiring someone to click through several pages to figure it out. Avoid vague statements like “We provide quality solutions” and tell people exactly what your business does.
Make it easy for someone to take the next step — phone number, WhatsApp, email, location, contact form, etc.
If someone wants to contact you about a product or service, they should not have to search around your website to find your contact details. Put them somewhere obvious and consider having a dedicated contact page as well.
Clearly explain what you offer, rather than just saying “We provide quality solutions.”
Give potential customers enough information to understand your products or services and why they might need them. If you have different services, consider giving each one its own section or page.
A large percentage of people in Botswana use their mobile phones to access the internet. Your website should look good and be easy to navigate on phones, tablets and computers.
A website that works well on a computer but is difficult to use on a phone can easily result in potential customers leaving before they find what they are looking for.
Show people that you're a real, established business. This could include:
You can also include your physical location, information about your team, industry memberships, certifications, or other information that helps a potential customer feel comfortable doing business with you.
Over the years, Deltaworx has helped businesses and organisations in Botswana create websites that give their customers a clear way to find out who they are, what they offer and how to get in touch.
Whether you need a simple company website, a website for your services or something more customised, the most important thing is that the website actually works for your business and gives visitors the information they need. A good website is not about having the most features. It is about making it easy for the right people to understand your business and take the next step.